At BSC Swiss Bank, we understand that your privacy and the security of your personal data are our utmost priority. This privacy policy explains how we collect, use, protect, and share your information when you use our website, applications, and banking services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Information you provide directly: Full name, date of birth, nationality, residential address, phone number, email address, and official identity documents (passport, national ID card).
- Financial information: Bank account details, transaction history, transfer records, and payment card information (which is processed securely via authorized payment service providers).
- Technical information: IP address, browser type, operating system, device data, and login logs.
- Information from third parties: We may receive information about you from credit bureaus, identity verification (KYC) service providers, or our business partners.
2. How We Use Your Information
We use your data for the following purposes:
- Verifying your identity and complying with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations.
- Processing financial transactions and managing your bank account.
- Improving your online experience and personalizing the services provided to you.
- Preventing fraud, detecting unauthorized activities, and protecting your funds.
- Complying with legal and regulatory obligations in the jurisdictions in which we operate.
- Communicating with you regarding service updates or promotional offers (if you have consented to this).
Legal Basis for Processing: We rely on the legal basis of performing the banking contract with you, complying with legal and regulatory obligations, our legitimate interests in providing secure and protected services, or based on your explicit consent when requested.
3. Sharing Information with Third Parties
We do not sell your personal data to any third party. We may share your information in the following cases:
- Service providers: Such as payment processors, identity verification service providers, and information technology companies who help us operate our services.
- Legal authorities: When required by law or in response to a court order or regulatory investigation.
- Protection of rights: To protect our rights, property, or the safety of our customers or the public.
4. International Data Transfers
As an international financial institution, your personal data may be transferred, stored, and processed on servers located outside your country of residence (including Switzerland and the European Union). We ensure that appropriate security safeguards and adequate protections (such as Standard Contractual Clauses) are applied when transferring your data cross-border.
5. Data Security
We take strict security measures to protect your data, including:
- Encrypting data in transit (TLS/SSL) and at rest (AES-256).
- Monitoring systems 24/7 to detect any breach or suspicious activity.
- Restricting access to your data to authorized employees only who need it to perform their duties.
6. Cookies
We use cookies to improve your experience, such as maintaining your login session and remembering your language preferences. You can control cookie settings through your browser, but disabling them may affect certain website functionalities.
7. Your Rights
Under applicable laws, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data.
- Request the deletion of your data (within the limits permitted by law).
- Object to the processing of your data for marketing purposes.
8. Data Retention
We retain your personal data for as long as your account is active, or as required by law (for example, to comply with anti-money laundering requirements which may require record retention for 5 to 10 years).
9. Contact Us
If you have any questions or inquiries regarding this privacy policy, please contact our Data Protection Officer via email: info@bscswis.com.
BSC Swis BANK